VPNEnd / Guides

Import a Subscription and Connect

From your account to your device’s network connection: set up your plan and subscription in the dashboard, choose a server in your client, then check that your connection works.

Menus and interface labels vary between clients. This guide covers the common steps: “get your subscription → import the configuration → choose a server → connect.” If a menu label differs, follow the current instructions in the user dashboard and client. Keep the default settings for your initial setup. For advanced settings and troubleshooting, see Troubleshooting.

Create an account and save your login details

Open the VPNEnd user dashboard and go to the account creation page. Follow the prompts to choose a username and password. No email address is required. Choose a username that’s easy to recognize, and use a password you don’t use on other sites. Before submitting, check that both entries are correct, then save your login details in a trusted password manager so you can access your account when switching devices.

When you’re done, make sure the dashboard has opened and you’re no longer on the entry form. If you see an input error, follow the page instructions to correct it. Don’t submit repeatedly or create multiple accounts just because the page hasn’t changed yet. If you already have an account, sign in with your existing details. Manage your plan, subscription, and support tickets under the same account.

Creating an account doesn’t configure a connection by itself. The client needs to load the subscription linked to your account before it can display available servers. For now, there’s no need to look for an installer or enter server details manually. Next, go to the plans section and choose the type of data plan you need. Your dashboard login details are for account access only; don’t enter them in the client’s server address field.

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Choose a plan and check your order status

Go to the plans section of the user dashboard and compare monthly subscriptions with data packages. Monthly subscriptions are suited to regular monthly use: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly from your activation date, not on the first of each calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Consider your typical usage before choosing a data tier; you don’t need a larger plan just because you use multiple devices.

Data packages are used as needed and never expire. Options are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. If your usage varies, compare how monthly subscriptions and data packages are billed before choosing. The two options have different reset rules: data packages don’t receive a monthly top-up, and monthly subscription data doesn’t roll over indefinitely.

Choose a plan and follow the dashboard prompts to create an order. Check the plan name, data allowance, and amount due, then select Alipay, WeChat Pay, or USDT. After payment, return to the dashboard and check the order status and plan details on your account. If the payment page shows that payment is complete but the dashboard hasn’t updated, refresh the order record before taking any further action. Don’t pay again right away. Keep your order details and contact support through a ticket if needed.

VPNEnd supports unlimited simultaneous devices and offers a 14-day refund guarantee. Compare plans based on data allowance and billing method. Check current prices and terms on the plans page, and see the refund policy for details. Once your plan status appears in your account, continue to get your subscription.

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Get your subscription and use the right link

Open the account overview in the user dashboard and find the subscription section. Check your current plan and remaining data, then use the import or copy option provided. If the dashboard opens an installed client directly, follow the prompts. If it doesn’t, install the client first, then return here, copy your subscription link, and add it through the client’s subscription menu.

A subscription link is the address a client uses to load server configurations. It isn’t a regular webpage or an installer. Don’t use the marketing homepage, sign-in page, or plans page as your subscription. Paste the copied link into a field such as “Subscription URL” or “Import from URL.” If the link has spaces or line breaks at either end, remove them before saving so the client can recognize it.

This page doesn’t provide a working subscription link. The example format https://example.com/sub?token=YOUR_TOKEN is only a placeholder; it won’t connect or replace your personal subscription in the dashboard. For actual use, copy the link from your own account overview. Don’t use links from article comments, chat logs, or someone else’s screenshots.

Your subscription link is a personal connection credential. Don’t share it publicly or post the complete link on forums or in screenshots. If you ask someone for help, hide the credential portion of the link. After importing it, the client will usually save the configuration source. Use its update feature to refresh the server list rather than creating duplicate configurations. Once you have your subscription, choose the section for your platform below.

Open the account overview

Import a client for each platform: Import

Get the client and subscription from the user dashboard. Sign in to access the client for Windows, macOS, Android, and Linux. The iOS option appears when your plan is active. In the download section, confirm your operating system and follow the instructions to get the VPNEnd client. Don’t use the standard VPN form in your system settings in place of the subscription import option. The server and account fields in system settings don’t use the same configuration format as subscription clients.

Open the client section in the dashboard →

Windows: Import your subscription and check the system proxy

Choose the Windows client in the dashboard, follow the installation instructions, and launch it. Open the page for managing configurations or subscriptions, then look for “Add subscription,” “Import from link,” or a similar option. Paste in the address you copied from the account overview. Give it a name that will help you recognize it. Save and update the configuration. Once the region or server list appears, select the new configuration as the one to use.

Next, open the server list, choose an exit server, and enable the connection and system proxy in the client. Importing successfully doesn’t mean your browser is already using the server; check that both the connection and system proxy are enabled. If the system asks for permission the first time you launch the client, verify its source before following the client’s instructions. Avoid running other proxy tools at the same time, as they may overwrite the system proxy settings.

macOS: Allow the app to open and select your configuration

Get the macOS client from the dashboard, then install and open it by following the system prompts. If macOS asks you to confirm the app’s source or connection permissions, verify the source and continue as instructed. You don’t need to disable system security settings to import a subscription. In the client’s configuration manager, use the link import or add subscription option. Save and update, then check that the server list has loaded.

You may see older configurations in the list, so make sure the subscription you just imported is selected. Choose a server, connect, and check the system proxy status in the menu bar or on the client’s home screen. If your browser doesn’t seem to be using the connection, first check the selected configuration and connection toggle in the client. Don’t delete the configuration and reinstall right away. For help identifying proxy modes, see the troubleshooting guide.

Android: Add a configuration and approve the connection request

Choose the Android client in the dashboard, install it as prompted by your device, and open it. Go to the configuration or subscription page and choose the option to add by link. Paste your personal subscription link into the address field, save, and update. Once the server list appears, select a configuration and server, then connect. If Android asks for permission to set up a VPN connection, confirm that the request comes from the client you just installed, then approve it. Without this approval, selecting a server in the client won’t connect your device.

After connecting, keep the client running while you switch to your browser to test the connection. If it disconnects only when running in the background, check your device’s battery management and background activity settings, and allow the client to run as needed. Menu names vary between devices, so you don’t need to copy every setting from instructions for another model. First confirm that the connection really drops in the background, then adjust settings as prompted on your device. For a detailed walkthrough, see Mobile troubleshooting.

iOS: Get and import the client from the dashboard

Sign in to the dashboard and make sure your plan is active. Then open the iOS client section and follow the App Store instructions shown there. If the page says an active plan is required, return to the account overview and check your status. Don’t look for alternative installation links on other websites. App Store availability may depend on your region and the app’s current availability; follow the information shown in the dashboard and App Store.

After installing the client, return to the account overview and use the import option. If the system doesn’t switch to the app, copy the subscription link and look for a subscription or URL import option in the client. Save and update, then check that the server list appears. Select a server and connect. If the system asks to add a VPN configuration, verify the app, allow it, and complete any confirmation steps required by iOS. Then check the connection status in the client before verifying your exit region.

Linux users can also get the client and setup instructions from the dashboard. Follow the same steps: add the subscription, update the configuration, choose a server, and connect. Subscription menu names vary between platforms, but you should see a valid server list before continuing. If the list is empty, check the import link and update status. Don’t enter server details at random.

Connect to a route and verify your exit IP

Choose a server in the current configuration and connect. For your first setup, start with an easy-to-recognize region, then check that websites load in your browser. VPNEnd covers 110+ countries and 180+ routes; available options depend on the server list after it updates in your client. More regions don’t mean every route is suited to every use. First verify the connection, then choose a region that meets the requirements of the service you want to use.

Open the IP lookup page and check whether your browser’s current exit region matches the one you selected. If the lookup fails, retry as instructed on the page; don’t treat a blank result as proof that you’re connected. IP databases may label cities differently. Check the exit region and whether it changed after connecting rather than switching servers just because the city name differs.

Next, open the website or app you actually want to use. Check that the page loads, you can continue through sign-in, and the features you need work. An IP lookup only shows the exit used by that browser request; it doesn’t prove that other apps use the same route. If your browser works but an app doesn’t, check how that app handles proxy connections. If only one service reports a region mismatch, check its account and regional policies too. A connected status in the client alone doesn’t guarantee that every service will work.

Once you’ve verified the connection, keep the current configuration. The next time you start the client, check whether the subscription needs updating, then connect to the server you need. When you’re done, disconnect in the client or turn off the system proxy. If your network acts up after you quit the app, reopen the client and check whether the system proxy is still enabled. Checking the connection status is usually more useful than repeatedly reinstalling the client, which can make a clear setup harder to track.

If you still can’t connect, note your operating system, client name, selected server, and any error message. Also specify whether nothing can connect or only a particular app is affected. Work through the troubleshooting guide first. If you need help, open a support ticket in the dashboard and include screenshots with personal credentials hidden, along with the steps to reproduce the issue. Don’t share your password or full subscription link. Identifying the step where the problem occurs is more helpful than simply saying it doesn’t work.

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